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Urgent! Technical Support Engineer – Mobile Data Network Algeria Job Opening In algeria, Algeria – Now Hiring Chronos Consulting
Job Description
Our client is a global provider of intelligent mobile Internet solutions that enable operators to improve quality, reduce network operational expenses and manage and monetize the mobile Internet.
As part of the Global Support and Maintenance group, the Support Engineer will be
Responsible for the technical support of the company’s products and solutions
Take ownership of customer issues reported and see problems through to resolution on site or
remotely, per need
Research, diagnose, troubleshoot and identify solutions to resolve customer issues
Resolve time critical deployment and production issues
Provide customer support, technical issues resolution and improvements within the agreed SLA,
on-site and remotely
Provide prompt and accurate feedback to customers
Ensure proper recording and closure of all issues
Prepare accurate and timely reports
Document knowledge in the form of knowledge base tech notes and articles
Participation in providing training to customers as required
Participate in the On-Call duty rotation
Requirements:
Flexible location
Experience with customer facing activities in an international environment
Knowledgeable in customer support processes, tooling and troubleshooting
Knowledge in networking: TCP/IP, switching, routing – Must
Experience with Linux/Unix based systems – Must
Experience in the mobile and Telco markets (working with telco providers) – advantage
Experience with load balancers –advantage
Knowledge with VM environments, NFV and SDN – advantage
Scripting knowledge (perl/python/bash) – advantage
Self-learning and self- motivated
Solve problems independently and creatively
Team player and capability working with cross company teams abroad and in the HQ
High level of communication and reporting
Excellent communications skills in English (read and write)
Qualifications:
BSc/BA degree or equivalent work experience.
5+ years of experience as a customer support/services engineer
International work experience and cultural awareness an advantage
Experience with global support organizations working with support teams abroad
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Unlock Your Technical Support Potential: Insight & Career Growth Guide
Real-time Technical Support Jobs Trends in algeria, Algeria (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Technical Support in algeria, Algeria using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 29 jobs in Algeria and 3 jobs in algeria. This comprehensive analysis highlights market share and opportunities for professionals in Technical Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Chronos Consulting is currently hiring and seeking a Technical Support Engineer – Mobile Data Network Algeria to join their team. Feel free to download the job details.
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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Chronos Consulting adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Technical Support Engineer – Mobile Data Network Algeria Jobs Algeria varies, but the pay scale is rated "Standard" in algeria. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Technical Support Engineer – Mobile Data Network Algeria typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your Technical Support Engineer – Mobile Data Network Algeria interview at Chronos Consulting, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Chronos Consulting's products or services and be prepared to discuss how you can contribute to their success.
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