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Urgent! IT Support Officer Job Opening In Algeria, Algeria – Now Hiring Power International Holding
Job Summary
The IT Support Officer provides technical assistance and support to end-users within an organization, resolving IT-related issues and ensuring smooth operation of computer systems, networks, and software applications.
They are responsible for responding to user inquiries, troubleshooting problems, and diagnosing issues via phone, email, or in person.
Additionally, they install, configure, and maintain hardware and software components, including computers, printers, and peripherals.
The IT Support Officer also documents support activities, solutions, and procedures, and provides training to end-users on IT tools and systems.
Job Responsibilities 1
Assist user in diagnosing, resolving, and documenting hardware and software problems timely and accurately.
Achieve internal SLA's for support
Perform system backups and recovery on timely basis.
Perform on-site analyze, diagnosis, and resolution of complex computer problems for a variety of end users and recommend and implement corrective hardware and software solutions, including off-site repairs
Assist with Server installations and setups as well as resolution of server end problems.
Assist with the administration of Client end Installations.
Assist in network connectivity troubleshooting and firewall maintenance
Install Complex Software for Desktop Management.
This includes Asset Management, Antivirus and Spam filtering software, Desktop Maintenance.
Configure and install personal computer software packages, software upgrades, PC Support, Operating System upgrades and maintenance.
Identify and correct operational problems on employee computers systems.
Update tickets using Service Desk application based on the SLA and SOP
Job Responsibilities 2
Additional Responsibilities 3
Job Knowledge & Skills
Knowledge and ability to troubleshoot hardware and software
Knowledge of Hardware /software configuration, maintenance, procedure etc.
Knowledge of techniques use in applications Knowledge of the office procedure
Knowledge of computer applications and software processing.
ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.
Job Experience
Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus
Competencies
Education
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Unlock Your IT Support Potential: Insight & Career Growth Guide
Real-time IT Support Jobs Trends in Algeria, Algeria (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for IT Support in Algeria, Algeria using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 13 jobs in Algeria and 4 jobs in Algeria. This comprehensive analysis highlights market share and opportunities for professionals in IT Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Power International Holding is currently hiring and seeking a IT Support Officer to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: IT Support Officer Jobs Algeria.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Power International Holding adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a IT Support Officer Jobs Algeria varies, but the pay scale is rated "Standard" in Algeria. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for IT Support Officer typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for IT Support Officer, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your IT Support Officer interview at Power International Holding, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Power International Holding's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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