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Urgent! Helpdesk Manager (m/f/d - 5 ans d'expe. requis en management d'équipe - Alger) Job Opening In Algiers – Now Hiring Capago International
Capago International has been the exclusive representative for the processing of Schengen visa applications on behalf of the French Ministry of Foreign Affairs in South Africa since 2010, in Kuwait since 2012, in Azerbaijan since 2017, in Bénin, Togo, Guinea, Burkina Faso and Mali in 2018, in Sierra Leone in 2021 and in Algeria in 2025.
A SAVOIR AVANT DE POSTULER
QUI SOMMES NOUS?
CAPAGO est un fournisseur français de services d'externalisation pour les gouvernements européens et leurs missions diplomatiques, chargé du financement et de la gestion des centres de demandes de visa pour traiter leurs demandes de visa Schengen.
Nous opérons actuellement dans 10 pays et accueillons plus de 500 000 demandeurs de visa chaque année.
Dans le cadre de notre développement opérationnel, nous sommes à la recherche d’un Helpdesk Manager pour notre filiale en Algérie, spécialement sur Alger en quête de nouveaux défis au sein d'une entreprise dynamique et tournée vers l'humain.
DESCRIPTION DU POSTE
Le Helpdesk Manager est responsable de l’organisation, du déploiement, de la maintenance et de la supervision des équipements informatiques dans tous les centres de demande de visas en Algérie, incluant plusieurs zones opérationnelles par centre.
Il veille à la qualité du support utilisateur, à la conformité procédurale, à la traçabilité des inventaires, et à la coordination des interventions techniques.
RESPONSABILITÉS
1 - Gestion de l'Équipe Helpdesk
2 - Support Technique
3 - Gestion des processus
4 - Relation utilisateurs
5 - Coordination avec les fonctions IT centrales
COMPÉTENCES REQUISES
Techniques
Personnelles
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Unlock Your Helpdesk Manager Potential: Insight & Career Growth Guide
Real-time Helpdesk Manager Jobs Trends in Algiers, Algeria (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Helpdesk Manager in Algiers, Algeria using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 97 jobs in Algeria and 60 jobs in Algiers. This comprehensive analysis highlights market share and opportunities for professionals in Helpdesk Manager roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Capago International is currently hiring and seeking a Helpdesk Manager (m/f/d 5 ans d'expe. requis en management d'équipe Alger) to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Helpdesk Manager (m/f/d 5 ans d'expe. requis en management d'équipe Alger) Jobs Algiers.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Capago International adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Helpdesk Manager (m/f/d 5 ans d'expe. requis en management d'équipe Alger) Jobs Algeria varies, but the pay scale is rated "Standard" in Algiers. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Helpdesk Manager (m/f/d 5 ans d'expe. requis en management d'équipe Alger) typically include Operations Specialties Managers and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Helpdesk Manager (m/f/d 5 ans d'expe. requis en management d'équipe Alger) interview at Capago International, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Capago International's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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