Head Of Production – Jumia (Full Time) Jumia is aleading e-commerce platform in Africa. It is built around a marketplace, JumiaLogistics, and JumiaPay. The marketplace helps millions of consumers andsellers to connect and transact. Jumia Logistics enables the delivery ofmillions of packages through our network of local partners. JumiaPayfacilitates the payments of online transactions for Jumia’s ecosystem. Withover 1 billion people and 500 million internet users in Africa, Jumia believesthat e-commerce is making people’s lives easier by helping them shop and payfor millions of products at the best prices wherever they live. E-commerce isalso creating new opportunities for SMEs to grow, and job opportunities for anew generation to thrive.With over5,000 employees in more than 10 countries in Africa, Jumia is led by toptalented leaders offering a great mix of local and international talents and isbacked by very high-profile shareholders. Jumia is committed to creatingsustainable impact in Africa. Jumia offers unique opportunities in a vibrantand booming environment, creating new jobs, new skills, and empowering a newgeneration.Responsabilities :As Head of Production, your responsibility is to ensure your team creates and optimize customer appealing content on Jumia for customers to have a seamless experience.As Head of Arabic Content, your responsibility is to ensure your team creates and optimize customer appealing content on Jumia for customers to have a seamless experience.Manage a team of 5 to 10 content owner, graphic designer and photographerLead team in creating content in french and arabic in line with the Jumia standard and KPIs; Own the quality of the product content from picture to text; Manage SLAs & reporting across sub-teams: content writing, photography, image editing, quality control; Responsible for the process of counterfeit control ;Carry out team training on relevant skills ;Monitor the effectiveness of new and existing content tools and take the lead on coming up with solutions ;Synergize with other teams for the optimization of content and other related initiatives ;Work effectively without close supervision and take lead of local projects ;Take part to company monetisation by collaborating to the development of Jumia Studio ;RequirementsAbility to communicate flawlessly in both verbal and written mediums with impeccable spelling and grammar in Arabic and French.Professional written and oral knowledge in English.Advanced knowledge of Microsoft Office (Word, Excel and PowerPoint) toolsWorking knowledge of Google Office Productivity Tools.You are tech savvy, able to learn quickly how to use new toolsDetails oriented and seeking perfection ;Ability to deal with ambiguous problems and build lasting solutions ;Project and team management skills are essential ;Proven ability to manage multiple team, competing priorities simultaneously ;Autonomous, you adapt fast and learn by doing ;Qualification & ExperienceMaster Degree in business, engineering or arts ;2-3 years’ experience in content creation for high traffic website ;1 year minimum managerial experience ;Working knowledge of the online businesses/e-commerce industry ;Experience with Salesforce is a plus ;We offerA unique experience in an entrepreneurial, yet structured environment.The opportunity to become part of a highly professional and dynamic team working around the world.An unparalleled personal and professional growth given the challenges that we propose you to take.