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Customer Service Executive Job Opening In Algiers – Now Hiring Aramex


Job description

Purpose of the Job

Ensure excellent customer service is provided to customers in timely manner, by adhering to policies and standards to achieve highest satisfaction levels.

Job Description

  • Deliver exceptional service, resolve inquiries promptly, and exceed customer expectations to build lasting relationships
  • Actively listen to customer concerns, identify solutions, and follow up to ensure resolution
  • Provide clear and concise information to customers through various channels, fostering a positive experience
  • Collaborate effectively with colleagues to achieve departmental goals and ensure seamless customer service
  • Adhere to established customer service policies and procedures while meeting key performance indicators (KPIs)
  • Contribute to maintaining and improving customer service standards through initiative and feedback
  • Job Responsibilities - Experience and Education

  • Bachelors degree in Business or related field
  • 2 years of experience in a customer service role
  • Leadership Behaviors

    Building Outstanding TeamsSetting a clear directionSimplificationCollaborate & break silosExecution & AccountabilityGrowth mindsetInnovationInclusionExternal focus

    Skills

    Customer FocusCommunication SkillsProblem SolvingTeamworkTime Management

    Required Skill Profession

    Information And Record Clerks


    • Job Details

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    Unlock Your Customer Service Potential: Insight & Career Growth Guide


    Real-time Customer Service Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Service in Algiers, Algeria, highlighting market share and opportunities for professionals in Customer Service roles.

    23 Jobs in Algeria
    23
    14 Jobs in Algiers
    14
    Download Customer Service Jobs Trends in Algiers and Algeria

    Are You Looking for Customer Service Executive Job?

    Great news! is currently hiring and seeking a Customer Service Executive to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Aramex adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying Algeria laws and regulations

    What Is the Average Salary Range for Customer Service Executive Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Algiers. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Customer Service Executive?

    Key qualifications for Customer Service Executive typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

    How Can I Improve My Chances of Getting Hired for Customer Service Executive?

    To improve your chances of getting hired for Customer Service Executive, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    Interview Tips for Customer Service Executive Job Success

    Aramex interview tips for Customer Service Executive

    Here are some tips to help you prepare for and ace your Customer Service Executive job interview:

    Before the Interview:

    Research: Learn about the Aramex's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

    Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

    Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

    Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

    Follow Up: Send a thank-you email to the interviewer within 24 hours.

    Additional Tips:

    Be Yourself: Let your personality shine through while maintaining professionalism.

    Be Honest: Don't exaggerate your skills or experience.

    Be Positive: Focus on your strengths and accomplishments.

    Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your Customer Service Executive interview at Aramex, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Aramex's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

    How to Set Up Job Alerts for Customer Service Executive Positions

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